Terms & Conditions

Multi household – at least 4 dogs or cats

Minimum 1 breeding bitch or 2 entire males – own registered KC affix or KC/IKC assured breeder documentation must be provided electronically

Minimum 1 queen or 2 entire males – own registered prefix documentation must be provided electronically

PLUS

Local council regulations and licence requirements must be adhered to
Breeders must not breed from a brood bitch or queen if the litter would be born before the brood bitch or queen is 12 months old, or after 8 years old
New litters must be registered with Royal Canin within 4 weeks of birth
Recommendation process and enrolment must be discussed with the new pet owners prior to sale
Royal Canin Responsible Breeder Charter must be adhered to in order to qualify for the puppy and kitten recommendation scheme
Recommendation cards will only be sent directly to members who have ordered Birth and Growth products from the PRO Club Range within the last 3 months and upon registration of a litter

Local council regulations and boarding kennel or cattery licence requirements must be adhered to

Minimum of 10 animals under your care

Minimum of 50 successful rehomings across a calendar year

PLUS

Local council regulations and licence requirements must be adhered to
Dog and Cat recommendation process must be discussed with the new pet owners prior to rehoming
Royal Canin Responsible Rescue Charter must be adhered to

Minimum of 1 professional active working dog (Trained for Full Time Security/Search & Rescue)

Minimum of 1 active assistance dog recognised by a Royal Canin PRO Club Partner

Minimum of 1 current competing dog within a professionally recognised sporting arena

A dog that had been previously trained and certificated by a Royal Canin PRO Club Partner

PLUS

Partners with their own breeding programmes must not breed from a brood bitch if the litter would be born before the brood bitch is 12 months old, or after 8 years old
The five freedoms for animals must be adhered to

Royal Canin reserves the right to amend, decline, suspend or terminate membership at any time and without prior notice.

Breeders and exhibitors – Affix/Prefix Certificate or Accredited Breeder Licence copy must be provided electronically within 14 working days
Boarding kennels and catteries – Boarding Kennel/Cattery Licence copy must be provided electronically within 14 working days
Rescue centres and shelter – Rescue Centre/Shelter Licence copy must be provided electronically within 14 working days
Professional partners – Either current professional licence copy, Transfer of Ownership certification copy, Rehoming Disclaimer certification copy or Competition workbook copy (Subject to the application) must be provided electronically within 14 days of membership start date
Area Business Managers/National Account Manager to validate enrolment criteria within 3 months of membership start date to ensure compliance with the Responsible Breeder and Rescue Charters, and Five Freedoms of Animals

Breeders and exhibitors/boarding kennels and catteries – A 4kg minimum order quantity for Cat and 7.5kg minimum order quantity for Dog from the PRO Club Range to be purchased on sign up and 4 bags of PRO Club product to be purchased in a calendar year to maintain membership
Rescue centres and shelters – Product order must be made at a minimum of every 6 months to maintain membership
Professional partners – An order must be placed to activate your account and a product order must be made at a minimum of every 6 months to maintain membership
Membership number and purchases are for private use only and product must not be re-sold or given to any third party
Address and contact details must be kept up to date
Full PRO Club range and product information can be found by visiting the Pro Shop or contacting your Area Business Manager

How you can earn and redeem points.

PRODUCT

Earn 1 point for each kilogram of product you purchase from us.

PRODUCT RECOMMENDATION

Earn 20 points for each new owner who successfully registers and a further 30 points when they redeem their money off voucher.

ROYAL START

Earn 20 points when you sign up to this unique breeder service and a further 30 points for each new litter you register.

RECOMMEND A FRIEND

Earn 50 points when your friend successfully signs up to the Royal Canin PRO Club and places their first order.

HOW CAN YOU REDEEM POINTS?

In order to redeem points, you must have enough points for the total value of the product that you choose to redeem your points against, as it’s not possible to purchase a product using a combination of points and money.

Royal Canin accept no responsibility for any occurrence arising from the use or misuse of any merchandise item. Clothing items redeemed using the PRO Club Points Scheme that are faulty have a 90 days return guarantee. Items found to have been misused or deliberately damaged will not be replaced. Royal Canin merchandise and clothing items are subject to change without notice.

In line with Global Data Protection Regulation and our privacy policy Royal Canin reserves the right to use testimonials and photographs in marketing activity.

Royal Canin reserves the right to change its terms and conditions at its discretion and without prior notice.

ROYAL CANIN RESPONSIBLE BREEDER CHARTER

At Royal Canin the cat and dog are at the heart of what we do. We never compromise on animal welfare and we expect the same as a minimum from all our partners.

The scope of this charter is to outline the guidelines for our decisions around the support and resources we offer our

PRO Club partners, and where and when we engage with our PRO Club customers.

Our food sales to these customers. We believe that every cat and dog deserves the best nutrition.

Before we ask a PRO Club customer to recommend our products to their new puppy/kitten owners, they must meet all of the following criteria:

1. The Five Freedoms must be followed in all aspects of husbandry and breeding practices (see below)

2. Litters must be reared on appropriate Royal Canin products.

3. Breeders must adhere to Local Authority regulations for licensing, where applicable (ability to see licence and the conditions).

4. Not be a dealer, or buy from or sell to dealer (A dealer is defined as someone who buys and sells kittens/puppies/ cats/dogs).

5. Puppies and kittens must undergo a veterinary examination at least once before rehoming and records of veterinary care must be maintained and seen.

6. All puppies and kittens are sold from the premises.

7. The mother must be available to be seen with the litter.

8. Clear socialisation plans must be in place and available to review, to ensure puppies and kittens are well-adapted to life in their new home, and followed for all animals.

RESPONSIBLE RESCUE CHARTER

At Royal Canin the cat and dog are at the heart of what we do. We never compromise on animal welfare and we expect the same as a minimum from all our partners.

SCOPE

The scope of this charter is to outline the guidelines for our decisions around the support and resources we offer our PRO Club partners, and where and when we engage with our PRO Club customers.

OUT OF SCOPE

Our food sales to these customers. We believe that every cat and dog deserves the best nutrition.

Before we ask a PRO Club customer to recommend our products to their new owners, they must meet all of the following criteria:

The Five Freedoms must be followed in all aspects of husbandry and breeding practices (see below)
Rescue Centre or Shelter must be a member of the ADCH (Association of Dog and Cat Homes) AND/OR comply fully with the ADCH Minimum Welfare and Operational Standards which can be found at www.adch.org.uk/about-adch/minimum-welfare-operational-standards
Recommendation of Royal Canin products to new pet owners must be made with appropriate nutritional advice and where necessary, details of how to transition to the new diet over several days in order to limit digestive upset.